E-mail: service.buyclothingdirect@gmail.com
When you shop our site,we will try our best to satisfy you. But if there’re any reason that you don’t satisfied with Buyclothingdirect.com,and want to return items or refund,please take time to read our return policy. Before you return the items,please contact our customer service to help you.
Buyclothingdirect.com reserves the right to charge a handling fee on all returned products.
Contact customer service and return:
Buyclothingdirect.com accept retuning if there’s defect or wrong products sent to you. You should contact us with the problem in 3 days after receive the parcel.
send us an email to service.buyclothingdirect@gmail.com, the email must contain the following:
Order Number #
Item Number#
Reason for return
Photos of the defect
Products should be returned in 7 days after receive parcels.
Size problem and little defect(ex:clothing thread) due to bulk production can't be returnable!
Examine:
After receive your returning package,we’ll examine the products, identify the problems and then send the right ones to you without any extra charge. We’ll also afford the two way shipping fee (both to you and retun back to us).
But if the returning products has nothing wrong,we’ll return them back to you and you have to pay for the two way shipping fee.
Refund:
Buyclothingdirect.com offers full refunds on any items that are found to be faulty or damaged due to negligence of Buyclothingdirect.com. But damage caused through negligence on the part of third party couriers or on customer misuse cannot qualify an item for a refund
Buyclothingdirect.com will make refund in 3 days after receive your returnings.
If you prefer to have a store credit, it will be applied to your next order.
